Abbott Project Management Playbook

• Formal establishing of the project manager and the project team • Recognize people and make them understand their value for the project • Correct resources allocation to attend stakeholder’s expectations • Realistic schedule • Be aware of the milestones • Have an effective and approved communication plan • Motivate the project team and the project manager • Have the same project manager in the project planning and execution phases • Perform constant reviews to keep the client aware of the project status • Make yourself presentable (take care of your image) in appropriate ways for each situation • Be realistic throughout the development of the project, evaluating its performance • Never despise minor details • Openness to look for help when necessary • Know the correct time to say yes and no • Monitor every process implemented • Know the right time to delegate • Be open for negotiations • Be polite and confident when speaking • Project controls: change control, cost/schedule control, risk management • Recognize limits/boundaries • Do not avoid conflicts • Deal with mistakes and communication properly/timely • Exercise active listening The stakeholders are individuals or organizations that are somehow engaged with the project. The project should attend to their needs and the Project manager is responsible of identifying and analysing them. Like risks, they can have positive or negative influence/impact on the project. The most important stakeholders are: • Client • Sponsor • Project manager • Project team • Company • Suppliers • Procurement The stakeholders usually have more than one function inside the project and the project manager should differentiate them and treat each stakeholder in a unique way. For example, the sponsor can also be your client and you, as project manager, must attend al l your client’s needs as client and sponsor, keeping their engagement. 3.10 S TAKEHOLDERS See Section 2.0 for Stakeholder Analysis assessment guidance.

Useful Links:

• Procurement Documentation Required for PR Approval by L2 – Guide for preparation to engage Procurement

22